Terms and Conditions

Please read these terms of use before using this site

By using this site, you signify your assent to these terms of use. These terms will apply if you use the site. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. A Contract between the customer and Romak for the sale of our products will only exist once an order has been accepted, processed and despatched. This does not affect the customer’s statutory rights. Romak reserves the right to cancel any order at any time providing no payment has been taken. Prices and availability of goods is subject to change without notice.

Delivery

Goods are delivered by Royal Mail to you, the buyer, at the address provided by you on the order form. You will become the owner of goods you have ordered when they have been paid for and delivered to you. Any dates quoted for delivery of goods are approximate only and we shall not be liable for any delay in delivery of goods however caused.

Overseas Orders

We currently do not ship overseas. Please contact us info@romak.co.uk with any overseas delivery enquiries and we will be happy to discuss potential orders and delivery terms.

Payment

All payments are processed through PayPal. We assume no liability for the availability or reliability of this service or for any loss as a result of the use of this service.

Eligibility

To be eligible to purchase goods or services on this Website and lawfully enter into and form contracts on this Website, you must be 18 years of age or over; register your real name, address, phone number, email address and any other details requested. If you are under 18, you are required to ask an adult to contract on your behalf.

Returns and Refunds

If you are not happy with your purchase for any reason, you can return it to us and we will refund you with the amount you paid for that item. In all cases, the items must be returned within 14 working days from the day after receipt, in their original unopened condition. All goods will be inspected on return. We will be unable to process any exchange or refund without a proof of purchase receipt. Goods are returned to us at your own cost. Returns Address: Romak, 10 Cygnet Close, Killay, Swansea, SA2 7BB

Defective and Damaged Items

If you should receive an item you have ordered that is defective, damaged or not what you ordered, please contact us as soon as possible. We will endeavour to resolve any issues as quickly as possible by delivering another item, replacing your order or refunding the amount paid.

Email Usage

If you have registered with us we may occasionally update you with our latest products, news and special offers via email. If you do not wish to continue to receive materials from us you should opt-out by clicking on the “unsubscribe” link in any email communications we may send you. We will not pass your details on to any other third parties.

Disclaimer

The materials in this site are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Romak disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Romak does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Romak does not warrant or make any representations regarding the use or the results of the use of the materials advertised or made available from this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Romak) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall Romak be liable for any special or consequential damages that result from the use of, or the inability to use, the materials advertised or made available from this site, even if Romak has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Romak’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence) or otherwise) exceed the amount paid by you, if any, for accessing this site.